How it works

From first call to delivery. At every step you know what happens, what it costs and what you keep doing yourself.

  1. Free initial analysis

    We discuss how requests come in now and what you do with them. Up to 30 minutes.

  2. Proposal

    We describe what the assistant does for you, and what you keep doing yourself: reading and sending drafts, making quotes, planning.

  3. Demonstration with made-up data

    You see the assistant work with a fictional example. No real customer data is needed yet.

  4. Quote

    With the work, price, planning, what is and is not included, the limitations, any recurring costs and the terms.

  5. Approval

    After your written approval we start. If we get access to your customers' data, we first sign a data processing agreement.

  6. Setup and testing in your account

    Together with you, on site or via screen sharing. You click "install" and give permission yourself. We test only with made-up messages.

  7. Delivery

    Walkthrough, documentation, the test results and the manual fallback route. Any temporary access for us is removed. You sign the delivery document.

  8. Maintenance (optional)

    Monthly check, error log and small changes within a fixed scope. See services.

The technology in plain language

1. Google Form

Your customer fills in the form, via a link or on your website.

2. Google Sheets

The answer lands in a spreadsheet in your own account.

3. Apps Script

A small script in that same spreadsheet sorts the answer and fills three tabs: Requests, Tasks and Error log.

Minimal permissions. The script only asks for access to this one spreadsheet, and the right to start automatically when a new form answer comes in. No access to Gmail, Drive, Calendar or the internet.
Our service is delivered in Dutch: the assistant, its draft replies and the documentation are in Dutch. Questions in English are welcome.

Frequently asked questions

What if the assistant stops working?

Nothing is lost. Every form answer stays in Google Forms and in the form responses tab. You get a short guide to carry on by hand, and a monthly check shows whether everything is still set up correctly.

Can I stop?

Yes. You can switch off the automatic start in a few clicks. The form and overview remain yours. Maintenance can be cancelled monthly.

Free Google account or Google Workspace?

Both work technically. With Google Workspace (paid) you can conclude a data processing agreement with Google; with a free account you cannot. We explain the differences; you choose.

Do I need to give you my password?

No. We never ask for passwords. You log in and click install yourself; we guide you.

Can AI features be added later?

Only if you choose so in writing, with a paid European provider and a data processing agreement. The check on prices, dates and promises stays active, and you still send everything yourself.

Wondering whether this fits your business?

Ask for a free initial analysis. No obligation.

E-mail us: info@klikshop.tech